Question: Do you accept my insurance?

Answer: We accept and file with most insurance companies. Please understand that every insurance plan offers different options and benefits, so it is a good idea to call your insurance company directly to find out about your specific plan benefits for physical therapy.

We participate with the following insurance companies:

  • Cigna
  • Great West
  • Blue Cross Blue Shield
  • First Choice of The Midwest
  • Medicaid of WY
  • Medicare of WY
  • Worker’s Compensation Insurance
  • Tricare

We also offer services for patients with United Health Care, but require what is called a Gap Exception to process In-network. Please contact us for any questions you may have regarding insurance.

Question: Will you bill my insurance?

Answer: Yes. We will file claims directly with your insurance and you will be billed for any amount owed toward your deductible or co-insurance. However, if your plan has a co-pay, we require payment at the time of service for each visit.

If you have further questions on insurance and billing please call our billing staff at:

Managed Billing: 1.800.330.7135 Extension #1

Question: What should I bring to my physical therapy appointment?

Answer: You will want to wear or bring comfortable clothing–something that will give us access to the body part you are seeking treatment for. Please also remember to bring your insurance card and the prescription from your doctor if you have one.

Question: Do I need a doctor’s prescription or referral to have physical therapy services?

Answer: No. Wyoming is a Direct Access state, which means you can come directly to a physical therapist for evaluation of your injury. While you can come to physical therapy without a doctor’s referral, the physical therapist may still recommend that you seek treatment from a physician depending on the findings at your evaluation appointment. Your insurance company may also require a doctor’s prescription in order to cover your physical therapy treaments. Medicare for example requires a doctor’s prescription or referral to receive physical therapy services.